Chris Beeman
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5002 Joyful |
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Objective |
Seek a leadership position in Internet web site design, development and/or operations for a sports-related company (e.g. golf, football, etc). |
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Summary |
Twelve years experience in the day-to-day management of a large corporate web site. Strong application design, development and troubleshooting skills. Strong team leadership and management skills. Effective communicator. |
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Work Experience |
January
1996-Present: Bank of · Jan-2008 / present: Customer Experience Lead · Feb-2007 / Dec-2007: Relationship Manager & Portfolio Lead · Sep-2005 / Jan-2007: Project Lead, Platform Redesign (NGEN) Senior team manager leading the Strategic Technology Group within eCommerce Technology, Sales & Fulfillment (www.bankofamerica.com web site). Lead the web site platform conversion initiative (NGEN), migrating from ColdFusion to J2EE / Java – a $5M+ project spanning 18+ months. · Jan-2003 / Aug-2005: Operations Manager Team manager for operations and production support of the www.bankofamerica.com web site and applications. Responsible for daily/weekly content and application updates to the web site, process documentation and management, standards review and enforcement, test environment management, change management and workflow applications, on-call production support, release management, error monitoring and reporting, system upgrades, systems integration related to acquisitions and mergers, etc. Led improvements and process changes that achieved CMM Level 2 certification for the eCommerce Technology team in 2004. Improved availability of the web site by 35%, reducing DPMO from 124 to 81 in 2005. Instituted a regimented weekly maintenance release process (Q1 2005). Integrated a Global Delivery model for web site maintenance support in 2004 and managed an on- and off-shore team of 10 resources. · Jan-1997 / Dec-2002: Application Developer and Production Support Lead Design, development, and operational support for the Bank's customer-facing web site, www.BankofAmerica.com (www.NationsBank.com before 1999). Transition leadership (1998-1999), overseeing the integration of all internet applications for Bank of America and NationsBank. Designed and developed the Bank's first online credit card account application and corresponding fax fulfillment system in Perl/CGI. Built similar online applications and application fulfillment systems for other Bank LOB's, such as Deposits and Consumer Loans. Managed daily maintenance activity and migration of content and application updates for the www.nationsbank.com web site. Designed and developed a workflow application in ColdFusion to manage maintenance requests and projects for the web site. Designed and developed an error message monitoring and reporting system in ColdFusion. Designed and developed an automated, web-based migration tool in Perl/CGI to manage updates for the web site. Designed and developed several initiatives to enhance the Bank's #1 Internet web page -- the home page at www.bankofamerica.com. Jun-1995 / Dec-1996:
Broadway & Seymour, Inc., Software consultant, designer and developer. Quality assurance test lead. QA and functional testing lead for several projects. Designed / developed internal skills inventory database application in MS Access used by entire company. Designed / developed internet web pages and applications for NationsBank. Jan-1997 / present: Bman.com, owner and operator Designed, developed and managed day-to-day operation of several web sites, including: a football pool web site that averaged approx. 6000 players a week (The Weekly NFL Picks Page, http://nflpicks.bman.com/), a golf guide for local area golf courses (The B-Man’s Guide to Golf in Charlotte, NC, http://golf.bman.com/), a flag football web site, a family genealogy web site, a local church web site, a high school reunion web site and a personal home page (http://www.bman.com/). |
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Education |
Bachelor of Science in
Computer Engineering, May 1995. |
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Personal Data |
Married with two children.
Serve as a youth counselor at |
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References |
Available upon request. |